Frequently Asked Questions

Please read  below before contacting us.

GENERAL QUESTIONS

What is this website about?
This is a Members Club which provides betting tips, articles & videos.

Who is this website for?
This website is for sports and casino betting enthusiasts.

What is the main focus of the website?
Betting Tips for Tennis, Snooker, and Darts.

Can I view the Members Area on my mobile phone, ipad or tablet?
YES. The members area is fully responsive and mobile-friendly.


CONTENT QUESTIONS

Who provides the Betting Tips?
We do ourselves (FlamingTorch).

How often are Betting Tips posted on the site?
Every few days, sometimes daily. We post our betting tips so you can see what we're betting on. Therefore we may post daily during big tournaments or events. But mostly we'll post tips every few days.

How early will Betting Tips be posted?
We usually post tips the same day of the match/game. Sometimes just minutes before the start of a match. Sometimes the night before the match or earlier. It's up to you to keep checking the site often.

Will I receive Betting Tips by email?
NO. We do not email our tips to you. You must log into the members area and check what tips we've recently posted. This is a members club, not just a basic tipping service. We want our content to stay on the website - you can login from anywhere on any device, even your mobile phone. You don't need to be at a proper computer.

How often do articles, offers & videos get added to the site?
Every month. A monthly VIP Offer will be added once per month (only valid for that month), and Articles / Videos will be posted multiple times throughout each month.

Is there anything to DOWNLOAD?
No. There is nothing to download. When you signup you'll get a username and password to access to website. Everything you need is online inside the members area.


SIGNUP/PAYMENT QUESTIONS

Can I sign up on my mobile phone, ipad or tablet?
YES. This website is fully responsive and mobile-friendly.

What payment methods do you accept?
Currently only PayPal, or card payment through PayPal.

How often will I get billed?
You'll be billed the monthly subscription fee once a month, on the same day of the month you originally signed up. It will be the same fee every month, it will not increase.

WHAT HAPPENS AFTER I MAKE PAYMENT?
After payment you'll be brought back to this website automatically and taken to a registration page to signup with a username and password. After registering you just login and start using the site! You should also get an email within 5 minutes of making payment, containing a link to the registration page.

I'm in the EU, do I have to pay VAT?
No. This is not an automated digital service or product, therefore it does not attract EU VAT. UK Residents also pay NO VAT on their monthly subscription.

Is there anything to DOWNLOAD?
No. There is nothing to download. When you signup you'll get a username and password to access to website. Everything you need is online inside the members area.


MEMBERSHIP QUESTIONS

Can I view the Members Area on my mobile phone, ipad or tablet?
YES. The members area is fully responsive and mobile-friendly.

How long is the Membership for?
Until you cancel. The membership is for as long as you wish. When you join, the monthly fee remains fixed at the price you agreed when you sign up. It will not go up unless you cancel and re-join later.

Can I get a refund if I want?
No, as this is mainly a tipping service. Therefore it's manual work for us to update consistently for you. If for any reason you're unhappy, you can simply cancel your membership (see below) and you will not be billed any further.

If I want to cancel my membership, what do I do?
You may cancel at any time by following the instructions here.


LOGIN PROBLEMS

I can't login - it says '503: Service Temporarily Unavailable'
If you're getting this message when trying to login, it means you've been logging in from too many different IP Addresses.

If this doesn't make sense to you, then it's probably because you're using EPIC PRIVACY BROWSER or another PRIVACY BROWSER. This changes your IP Address each time you use it. Our website thinks you've shared your details with others, and for security, places a temporary ban on you logging in.

The ban only lasts an hour, but please email us and we'll remove it immediately.

To stop this happening again, DO NOT USE A PRIVACY BROWSER to use our website, otherwise this will keep happening and you'll have to keep emailing us to remove the ban. Just use Google Chrome, Firefox or Safari web browser and you'll be OK!

If you're not using a privacy browser, but you are using a VPN or Proxy Server, then please disable your VPN or Proxy Server before you login to our website, and re-enable it afterwards.

 

If you need to contact us: CLICK HERE

 


The Betting Tips ALONE are worth the price of your membership. Everything else on this site is a bonus for you. The tips are added every few days (sometimes daily) and based on our historic research, current form, player stats and odds.

Ready to sign up, go here: SIGN UP NOW!